You have just bought a new mobile phone from a website on the internet. When it was delivered, the phone was faulty. Write a letter to the company. In the letter: introduce yourself explain the situation state what action you want to be taken

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Dear Sir/Madam, I am writing to complain about a mobile

phone

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that I recently purchased from your website, which turned out to be faulty upon delivery. My name is Ayush Shukla, and I ordered the device on 18th May 2026 for personal and academic use. The

phone

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was delivered two days ago, and

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initially

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initially,

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the packaging appeared to be in good condition.

However

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, after turning on the device, I noticed several issues.

Firstly

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, the battery drains extremely quickly even after being fully charged.

In addition

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, the screen freezes repeatedly

while

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using applications, and the

phone

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automatically shuts down after a few minutes of use.

Moreover

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, the speaker quality is extremely poor, making it difficult to attend online classes and

phone

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calls properly. As the product is still under warranty, I would appreciate it if you could replace the

phone

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with a new device or provide me with a full refund as soon as possible. I

also

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request that your technical team inspect products carefully before dispatching them to customers in the future. I look forward to your prompt response and a satisfactory resolution to

this

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matter. Yours faithfully, Ayush Shukla

ayush.s2352

May 25, 2026

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task response

For task response: You answer all parts of the task well. To be even better, add the order number.

coherence and cohesion

For coherence and cohesion: Your letter is clear and easy to follow. To improve more, you can link one idea to the next in a softer way.

task response

For task response: You clearly say who you are, what the problem is, and what you want.

coherence and cohesion

For coherence and cohesion: Your ideas are in a good order, and each paragraph has one main point.

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8
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
1
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 8.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 8.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 9.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

190 words

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You have just bought a new mobile phone from a website on the internet. When it was delivered, the phone was faulty. Write a letter to the company. In the letter: introduce yourself explain the situation state what action you want to be taken

It is not necessary to travel to other places to learn about the culture of other people. We can learn just as much from books, films, and the internet. To what extent do you agree or disagree?

In the future, nobody will buy printed newspapers and books because they will be able to read everything they Want without paying.

1. You are leaving your current job for some reasons and you would like to recommend one of your friends to your manager. Write a letter to your manager. In your letter - say why you resign - what are the duties of your current job - why your friend is suitable for this job

In the future, nobody will buy printed newspapers and books because they will be able to read everything, they want online without paying. To what extend do you agree or dis agree with this statement?

Many children these days have an unhealthy lifestyle. Both schools and parents are responsible for solving this problem. To what extent do yo agree with this statement ?