Task: You recently bought an item online. When it was delivered you found that the item did not work correctly. Write a letter to the manager of the company. In your letter, • Describe the item and the problem with it • Explain why the item is important for you • Say what you want the manager to do

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Dear Sir or Madam, My name is Ege, and I am writing

this

Linking Words

letter to express my dissatisfaction with the headphones I bought from your website on 21st May with order number 735523. The headphone delivered to me

this

Linking Words

morning. Upon arrival, I discovered that one of the plastic covers was missing on the left side.

Furthermore

Linking Words

, the same part on the right side was so loose that it was about to fall off.

However

Linking Words

, the sound quality was better than I expected. I am working online, so

that

Correct word choice

apply

show examples

I use headphones from 8am to 6pm. My current headphones are not functional anymore,

hence

Linking Words

I was impatiently waiting for the order I made. The product still has the tag on it, and I humbly request a replacement with the new one. I hope that

this

Linking Words

matter can be resolved swiftly. If you require

further

Linking Words

information, do not hesitate to contact me. Yours faithfully, Ege

dilaraozby

May 28, 2026

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task response

Task response: You answer all parts, but add a bit more detail about the problem and what action you want.

task response

Task response: Say clearly if you want a full refund or a new item, and when you need it.

coherence and cohesion

Coherence and cohesion: Your letter is easy to follow, but some sentences need better grammar to sound more natural.

coherence and cohesion

Coherence and cohesion: Use clear link words like also, so, and because in the right place.

task response

Task response: You cover all three points in the task.

task response

Task response: Your tone is polite and right for a formal letter.

coherence and cohesion

Coherence and cohesion: The letter has a clear beginning, middle, and end.

coherence and cohesion

Coherence and cohesion: Each paragraph has one main idea.

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5
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
1
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 8.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 8.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

154 words

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according to raise population, government have to find alterantive food resource like insects product in order to strike balance betwenn supply and demand while group of people have notion that consuming its is not appropriate for human health and having hazardous effect on environment.

Some believe that more young people hold the important positions in government, while others believe that the young people should not. Discuss both views and provide your own opinion with relevant examples.

Some people think it is important to spend money on roads and motorways than on public transport systems such as railways and trams. To what extent do you agree or disagree?