You rented a car from Car Rental Company. The air conditioner has stopped working. You phoned the company a week ago but it still has not been repaired. Write a letter to the company. In your letter – introduce yourself – explain the situation – say what action you would like the company to take

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Dear Sir/Ma, My name is Jude

okoye

Capitalize the proper name

Okoye

show examples

Punctuation problem

show examples

did

Verb problem

rented

show examples

a car

rental

Replace the word

apply

from your facility a week ago. I'm writing

this

Linking Words

letter

as regards

Change preposition

regarding

show examples

a complaint I made concerning the issue with the air conditioner not working when

Fix capitalization

show examples

phoned your company.

While

Linking Words

driving the vehicle, I noticed there was a leakage from the gas connecting the air conditioner

Punctuation problem

, and

show examples

and it

Correct word choice

which

show examples

prompted it to stop working. Afterwards, I phoned the company to inform them of the situation that had occurred ,

Linking Words

however

Correct word choice

apply

show examples

up until now,

this

Linking Words

was

Wrong verb form

has

show examples

not

fixed

Verb problem

been fixed

show examples

and

Punctuation problem

, and

show examples

it has been quite uncomfortable moving around, considering how hot the temperature is

and

Punctuation problem

, and

show examples

this

Linking Words

has been extremely discomforting.

Moreover

Linking Words

, I am reaching out again to ensure

this

Linking Words

situation is escalated to the right department and the air conditioning

fixed

Verb problem

is fixed

show examples

as soon as possible

Punctuation problem

. This

show examples

this

Linking Words

will be of great relief for me. Kindly reach out to me on how

this

Linking Words

can be sorted.

However

Linking Words

, you can always let me know of any additional information you might

require

Punctuation problem

require,

show examples

as I would love to keep a good customer relationship with your company, depending on how well

this

Linking Words

is sorted. Best Regards, Jude Okoye

Hosarumen

Jun 25, 2026

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task response

Say the problem in a more clear way. Tell when you got the car and what car it is.

task response

Ask for one clear action, like repair the car today or give you a new car.

task response

Use a more even formal style. Do not use words like 'love' here.

coherence and cohesion

Make each paragraph have one main point only.

coherence and cohesion

Link ideas with simple words like 'first', 'then', 'so', and 'therefore'.

coherence and cohesion

Keep sentences shorter to make the meaning easy to follow.

task response

You said who you are and why you wrote.

task response

You explained the air conditioner problem and said it was still not fixed.

coherence and cohesion

Your letter has a clear start, middle, and end.

coherence and cohesion

You used paragraphs, and this helps the reader follow your ideas.

Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

firstly
secondly
thirdly
in additional
moreover
also
for example
for instance
therefore
however
although
even though
despite

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4
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
16
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 4.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 4.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 6.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

191 words

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