You recently stayed at a hotel for a conference with your company and there were several problems with your room. Write to the hotel management to complain. Include •Where you stayed •What the problems were •How they can fix your complaints

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Dear Sir/Ma, My name is Sarah Martins

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I recently stayed at your hotel, Lakeview Hotel, near the beach house, situated a few blocks away from the city centre. I stayed

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one of your double deluxe

room

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rooms

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, the room number was 309

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the top floor. I was in for a conference meeting with my organisation

Linking Words

together

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, together

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with my colleagues as well. I'm writing to whom it may concern, about my unpleasant experience at your hotel

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I encountered quite a number of issues during my stay.

Firstly

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, I had an issue with the air conditioner not working,

secondly

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, the television was not connected, as it kept showing a blank screen

and

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, and

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lastly

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, the most uninteresting part

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apply

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was the issue with the internet. I'm reaching out to ensure these complaints are fixed, to avoid future reoccurence and to express my dissatisfaction.

Moreover

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, I know

this

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can be fixed by taking a detailed review of what was listed and ensuring the right technicians

looks

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look

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into

this

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issue.

Therefore

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, a facility and quality check should always be carried out before having guests

check-in

Replace the word

check in

to any of the rooms. I would love my complaints to be swiftly attended

for

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to for

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a better experience if

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get to visit again. Best Regards, Sarah Martins.

Hosarumen

Jun 25, 2026

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task response

Say more clearly what you want the hotel to do, like say sorry, give money back, or fix the room checks.

coherence and cohesion

Use one clear purpose in each part: first the stay, then the problems, then the fix.

coherence and cohesion

Use linking words carefully. Some parts are too long and can be split into shorter lines.

task response

Keep the tone polite and direct. Do not use words like 'the most uninteresting part'.

task response

You answered all parts of the task: where you stayed, the problems, and how to fix them.

coherence and cohesion

The letter has a clear opening and ending.

coherence and cohesion

The problems are easy to follow because you list them in order.

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7
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
12
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 4.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 4.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 6.0

Complete response

Suitable writing tone

Appropriate word count

6 paragraphs

208 words

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You recently stayed at a hotel for a conference with your company and there were several problems with your room. Write to the hotel management to complain. Include •Where you stayed •What the problems were •How they can fix your complaints

Write a letter to a friend about an item you borrowed last week, that accidentally got damaged. In your letter – Describe the item. – What was the damage? – What do you intend to do to rectify the problem?

The best way to make the road transport of goods safer is to ask drivers to take a driving test each year. To what extent do you agree or disagree?

It is important for people to take risks, both in their professional lives and their personal lives. Do you think the advantages of taking risks outweigh the disadvantages?

Some people believe that it is best to accept a bad situationsuch as an unsatisfactory job or shortage of money.Others argue that it is better to try and improve such situations. Discuss both these views and give your own opinion.

Some children spent more hours on smartphones. Why is this case? Do you think this is a positive or negative development?