A telephone company made a mistake about sending your bill to a wrong address. Write a letter to the account manager to complain and explain. - what problems this caused you - what you would like them to do

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Dear Sir or Madam, I am writing

this

Linking Words

letter, kindly want to

complained

Wrong verb form

complain

show examples

account

Correct article usage

the account

show examples

manager of Rogers company, about my phone

bill

Use synonyms

transfer

Wrong verb form

being transferred

show examples

unknown

Correct article usage

an unknown

show examples

addres

Correct your spelling

address

. I will

further

Linking Words

give you information

regards

Replace the word

regarding

this

Linking Words

further

Correct article usage

a further

show examples

letter.

Firstly

Linking Words

Fix capitalization

show examples

phone

bill

Use synonyms

is on montly bases with the plan of 60$ and 15$ charges if not

pay

Wrong verb form

paid

show examples

until

its

Use the right word

it's

show examples

due.

Also

Linking Words

, my crucial details are in that

bill

Use synonyms

Punctuation problem

, like

show examples

my address, bank account and phone number. I am very disappointed with

this

Linking Words

type of service, because my personal information

sent

Verb problem

was sent

show examples

wrong

Correct article usage

the wrong

show examples

address On top of that, I pay my fees by a special reference number given inside the

recepit

Correct your spelling

receipt

, without it I am not able to pay

and

Punctuation problem

, and

show examples

in worse

case

Add a comma

case,

show examples

also

Linking Words

get extra charges for after

duedate

Correct your spelling

due date

payments. I want you to remove my extra fees from my next

bill

Use synonyms

and get me my original copy as soon as possible. On the safer side, share the number of

person

Fix the agreement mistake

people

show examples

who currently have my copy. I need your attention on

this

Linking Words

matter and take

actions

Check wording

action

show examples

quickly. I am

waitng

Correct your spelling

waiting

for your response at your earliest

convinces

Replace the word

convenience

. Yours

Sincearly

Correct your spelling

sincerely

, Aryan

nectar_sixfold_5w

Aug 3, 2026

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task response

You cover the two main points: the problems and what you want the company to do. Add key facts, such as your account number, the date, and the wrong address if you know it. Say clearly that you want a new bill sent to your correct address.

task response

Use a more formal and clear tone. Do not ask for the other person's number. Instead, ask the company to keep your personal details safe and tell you what they will do about the error.

coherence and cohesion

Use a clear order: say why you are writing, explain the problems, then list what you want. Your paragraphs mostly follow this order, but some ideas are hard to follow.

coherence and cohesion

Keep one main idea in each paragraph. For example, put the late fee and payment problem in one paragraph, and put the personal details problem in another. Use simple links such as 'First', 'Also', 'As a result', and 'Finally'.

coherence and cohesion

Make your first and last lines clear. Write: 'I am writing to complain that my phone bill was sent to the wrong address.' End with: 'I look forward to your reply.'

task response

You clearly say that the wrong bill may lead to a late payment fee.

task response

You give clear actions for the company: remove the extra fee and send the bill soon.

coherence and cohesion

You use paragraphs to separate your main points.

coherence and cohesion

Words such as 'Firstly' and 'On top of that' show an attempt to link ideas.

Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

firstly
secondly
thirdly
in additional
moreover
also
for example
for instance
therefore
however
although
even though
despite

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4
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
22
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 5.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 4.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 4.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 5.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

191 words

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A telephone company made a mistake about sending your bill to a wrong address. Write a letter to the account manager to complain and explain. - what problems this caused you - what you would like them to do

People nowadays do not get to take care of the elderly What are some of the causes and solutions to this problem?

Challenge 4 : In some countries, companies allow people to work from home. In others, people are still expected to work in an office. Discuss both views and give your own opinion.

Some countries have introduced laws to limit working hours for employees. Why are these laws introduced? Do you think they are a positive or negative development?

Some people think that the only way to improve the safety of our roads is to giving much stricter punishments for driving offenses. To what extent do you agree or disagree?

In some countries, prisoners are allowed comfortable accommodation, good food, and healthcare. Do you think this is appropriate? To what extent do you agree or disagree? Give specific reasons and examples to support your position.