You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter: • describe the problem with the equipment • explain what happened when you phoned the shop • say what you would like the manager to do

Dear Madam, I am writing
this
letter to express my dissatisfaction regarding the purchase of a chimney from your store and would like to bring to your notice the poor service that I received afterwards.
Last
week, I bought a chimney from
shop
Add an article
the shop
a shop
show examples
which was
initially
working fine.
However
, after one day, while it was running some strange noises came out and it stopped working. In shock and awe, I immediately called your helpdesk and the salesperson told me that the situation will be rectified within 72 hours; the complaint receipt number is enclosed with the letter. A week’s time has already passed without resolving the matter. As a manager, I want you to either replace the item as it
under
Add a missing verb
is under
show examples
warranty period or refund the whole amount. I am even ready to drive to your respective shop in order to hand you the chimney. I hope to get a prompt response from your side. Yours sincerely, Amanjot Singh
Submitted by amanjw01 on

Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

Essentional vocabulary list for IELTS Writing 7+

Learn how to write high-scoring essays with powerful words.
Download Free PDF and start improving you writing skills today!
What to do next:
Look at other essays: