You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter: • describe the problem with the equipment • explain what happened when you phoned the shop • say what you would like the manager to do

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Dear Madam, I am writing

this

Linking Words

letter to express my dissatisfaction regarding the purchase of a chimney from your store and would like to bring to your notice the poor service that I received afterwards.

Last

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week, I bought a chimney from

shop

Add an article

the shop

a shop

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which was

initially

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working fine.

However

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, after one day, while it was running some strange noises came out and it stopped working. In shock and awe, I immediately called your helpdesk and the salesperson told me that the situation will be rectified within 72 hours; the complaint receipt number is enclosed with the letter. A week’s time has already passed without resolving the matter. As a manager, I want you to either replace the item as it

under

Add a missing verb

is under

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warranty period or refund the whole amount. I am even ready to drive to your respective shop in order to hand you the chimney. I hope to get a prompt response from your side. Yours sincerely, Amanjot Singh

amanjw01Mon Apr 29 2019

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4
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
2
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 7.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 7.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

159 words

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