You recently had your computer fixed at a local computer store, however, you are not pleased with the service you received. Write a letter to the store manager. In the letter: describe the situation explain why you are dissatisfied say what you want the manager to do
Dear Sir,
Last
Monday, I visited your store regarding the corrupted windows on my 2014 HP ultrabook. However
, I was highly dissappointed
with the service I was provided with.
Correct your spelling
disappointed
First
of all, the customer
care executive who was assigned to fix my system,
repeatedly kept asking me to buy another hardware. When I informed him I was just looking to get my current computer fixed, he refused to entertain me and did not even bother answering any questions at all !
Remove the comma
apply
Secondly
, the executive kept talking to another customer
while I was clearly the first
one in the que
. After my repeated Correct your spelling
queue
complains
he decided to look into the problem.
I have been a regular Replace the word
complaints
customer
and have been coming to your store for the last
three years for all my computer related
problems. I am aware of the Add a hyphen
computer-related
high quality
service that your store provides , Add a hyphen
high-quality
hence
I wanted to notify you, and convey my dissatisfaction with the incidence
.
I hope you will instruct the Replace the word
incident
customer
care executives to be polite and conduct better training activities to enhance the customer
service experience.
Yours sincerely,
RahulSubmitted by nitijv on
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Use cohesive linking words accurately and appropriately
Linking words are very important in your essay.
To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.
Almost every sentence in your essay should have a linking word of some sort.
In fact, the only sentences that can omit linking words are your background sentence and thesis.
Linking word examples:
- firstly
- secondly
- thirdly
- in additional
- moreover
- also
- for example
- for instance
- therefore
- however
- although
- even though
- despite