You recently had your computer fixed at a local computer store, however, you are not pleased with the service you received. Write a letter to the store manager. In the letter: describe the situation explain why you are dissatisfied say what you want the manager to do

Dear Sir,
Last
Monday, I visited your store regarding the corrupted windows on my 2014 HP ultrabook.
However
, I was highly
dissappointed
Correct your spelling
disappointed
with the service I was provided with.
First
of all, the
customer
care executive who was assigned to fix my system
,
Remove the comma
apply
show examples
repeatedly kept asking me to buy another hardware. When I informed him I was just looking to get my current computer fixed, he refused to entertain me and did not even bother answering any questions at all !
Secondly
, the executive kept talking to another
customer
while I was clearly the
first
one in the
que
Correct your spelling
queue
. After my repeated
complains
Replace the word
complaints
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he decided to look into the problem. I have been a regular
customer
and have been coming to your store for the
last
three years for all my
computer related
Add a hyphen
computer-related
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problems. I am aware of the
high quality
Add a hyphen
high-quality
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service that your store provides ,
hence
I wanted to notify you, and convey my dissatisfaction with the
incidence
Replace the word
incident
show examples
. I hope you will instruct the
customer
care executives to be polite and conduct better training activities to enhance the
customer
service experience. Yours sincerely, Rahul
Submitted by nitijv on

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Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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Topic Vocabulary:
  • repair
  • technician
  • malfunctioning
  • reevaluation
  • refund
  • unsatisfactory service
  • frequently crashing
  • performance improvement
  • charged for new parts
  • initially promised
  • lengthy repair time
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