You recently had a meal in a restaurant, but you were not happy with the service that you received. Write a letter to the manager of the restaurant. In your letter * tell him/her why you had chosen this restaurant for your meal * explain why you were not happy with the service you received. * say what you would like the manager to do about this.

#restaurant #service #manager

Dear Sir, A couple of days back, I visited your restaurant and had dinner but I am quite unhappy with the poor services that I had got. I am writing

this

letter to bring to your attention the treatment which I have been given during my visit. Actually, I have heard very positive feedback from many of your regular customers and in fact, they are my colleagues.

Then

I have

also

decided to take my family out for a meal to your eating place because they insisted

Change preposition

on me

show examples

regularly. But unfortunately,

the

Correct article usage

apply

show examples

things went wrong when I waited there for about 1 hour for the food to come. My family felt more disappointed by the behave of

staff

Correct article usage

the staff

show examples

. They seemed to be very arrogant and unprofessional towards their customers. I would request you to please reprimand your staff and pay more attention to improve your customer service so that it will not happen again in future with anyone. Hoping for your prompt action. Yours Truthfully, Harpreet Kaur

Submitted by Serhii Baraniuk on Thu Jul 04 2019

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The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

Best regards,
Warm wishes,

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3Linking words
meeting the goal of 7 or more
0Word repetition
meeting the goal of 3 or fewer
3Grammar mistakes
 

8 paragraphs

167 words

0123456789.0505

Overall Band Score

Coherence and Cohesion: 4.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 6.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 6.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 5.0

Complete response

Suitable writing tone

Appropriate word count

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