Front line employees’ passion and emotional exhaustion: The mediating role of emotional labor strategies. To what extent do you agree

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Previous research has identified two distinct acting strategies that front line employees typically use to meet the requirements for emotional expressions. These strategies are surface acting
(
Accept space
(
faking the expected emotions) and deep acting (
DA
Use synonyms
) (
i
refers to the speaker or writer
I
.e.
actually
Suggestion
Actually
experiencing the desired emotions). Researchers have found that SA is more likely than
DA
Use synonyms
to associate with EE
,
Accept space
,
while
DA
Use synonyms
may bring numerous positive effects
However
Linking Words
, the factors determining whether employees respond
by
Suggestion
with
faking emotions, or with deeper-level regulation, need
further
Linking Words
investigation. He
recommend
Suggestion
recommends
considering individual differences in motivational tendencies among
frontline
Suggestion
Frontline
employees
whenexamining
Suggestion
when examining
antecedents of the use of EL strategies. Among theories about motivation, the self-determination theory (SDT) developed by Deci and Ryan (2000) may offer a potentially useful framework for studying the antecedents of EL strategies (Sisley and Smollan, 2012). In SDT, Deci and Ryan (2000) identified two categories of motivations, namely, autonomous and controlled. They that SA is driven more by controlled than by autonomous motivations.
Conversely
Linking Words
,
DA
Use synonyms
is driven by more autonomous, identified and integrated motivations. Passion is
also
Linking Words
related to motivations (Vallerand et al., 2003).
Previo
Suggestion
Passion
us research found that employees with passion for work may increase positive emotions, well-being and job performance through greater involvement in their work (Baum and
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Include an introduction and conclusion

A conclusion is essential for IELTS writing task 2. It is more important than most people realise. You will be penalised for missing a conclusion in your IELTS essay.

The easiest paragraph to write in an essay is the conclusion paragraph. This is because the paragraph mostly contains information that has already been presented in the essay – it is just the repetition of some information written in the introduction paragraph and supporting paragraphs.

The conclusion paragraph only has 3 sentences:

  • Summary
  • Restatement of thesis
  • Prediction or recommendation

Example:

To summarize, a robotic teacher does not have the necessary disciple to properly give instructions to students and actually works to retard the ability of a student to comprehend new lessons. Therefore, it is clear that the idea of running a classroom completely by a machine cannot be supported. After thorough analysis on this subject, it is predicted that the adverse effects of the debate over technology-driven teaching will always be greater than the positive effects, and because of this, classroom teachers will never be substituted for technology.

Start your conclusion with a linking phrase. Here are some examples:

  • In conclusion
  • To conclude
  • To summarize
  • Finally
  • In a nutshell
  • In general

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