You have bought a new mobile phone and in a few days of purchase, it has stopped working. You have spoken to the company representative a week ago but it has still not been repaired. Write a letter to the company. In your letter, *  introduce yourself *  explain the situation *  say what action you would like the company to take

Dear Sir or Madam, I am Divya, Writing to raise my concern about the
phone
which I bought from one of your
store
last
Sunday. I and my Husband very
exited
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excited
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to visited your
store
to buy iPhone XS Max to gift him on our 5th marriage anniversary on 10th September but our
exitement
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excitement
was not long -lasted soon and it ruined our celebration spirit.I am hoping that you would take
actions
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action
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to improve your
product
quality and maintain your reputation. Let me explain my concern in more detail.I am
regular
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a regular
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customer of your Electronic outlet
store
because you guys maintain hygiene, Good ambience ,staff
behavior
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behaviour
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and above all good
product
quality.But
last
time it was a big disappointment. I had
appointment
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an appointment
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slot booked well in advance  but it was allocated to someone else, which is not acceptable as it hurts customers' faith in your service.
Moreover
, the
product
service was less than average. The
phone
touch screen is freezing itself after two days of use. We mentioned that
phone
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the phone
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was not under proper working condition but no comment or apology was made at the time.On top of that,
phone
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the phone
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charger stopped working completely! Though we complained about our problem to your staff , she did not mind us and
instead
told us to complain to the manager. I had a high expectation from your
store
but got equally frustrated. I would really appreciate
if
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it if
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you could take proper action about
this
inconvenience that we had due to the
product
that we bought at your restaurant.Please offer the best possible services , Quality
product
experience and efficient staff to your customers. I look forward to your immediate response regarding
this
. Yours faithfully, Diva

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Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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