You bought a new HD television last week. At first it seemed to work perfectly but after a few hours a line appeared across the TV and the sound seemed a little strange. You cannot take the TV back to the shop so you decide to write to them. Write a letter of complaint to the shop. In your letter • give them the background information • describe the problem • ask them to resolve the issue

Dear Sir/Madam, I am writing to complain regarding the HD Television I have purchased from your shop on 15th September, from your banjara hills branch. I have attached a copy of my invoice. I was jubilant to see my new TV and it was always seemed to be working properly. Later, a line with a mix of black and blue

color

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colors

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has appeared suddenly on the screen.

Furthermore

, there is

also

a problem with the sound, as it sounding

little

Correct article usage

a little

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wired. I tried to solve

this

problem by checking the connectivity. But all seems to be fine. I thought of getting

TV

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the TV

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directly to your shop but couldn’t do it. I would really appreciate

if

Correct pronoun usage

it if

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you can send your engineer to resolve

this

problem as earliest. And replace it if possible. As we are unable to watch our

favorite

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favourite

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shows and

also

missing out our important seminar which was casting at the local channel.

This

is disappointing as a customer. I never expected an item like

this

from your shop. Looking forward to your prompt response. Yours faithfully, Irfana Subhani