You have had your computer repaired by your local computer supplier. You were extremely impressed with the service. Write a letter to the manager of the shop. Describe what happened when you call the shop. Praised the staff who helped you and ask the manager to thank those concerned.

Dear Sir/Madam, I am one of your recent customers and am writing
this
letter to thank one of the staff members that helped me when my MacBook was acting weird and lagging all the time. Upon calling your company, Spongebob received the call and suggested that I need to ship my laptop for
further
maintenance. He
then
told me all the steps that I need to do, stayed with me on the call until I posted my laptop at the post office, and even recommended me the perfect shipping method. I just got my laptop back yesterday and Spongebob literally contacted me again to make sure that it works fine.
Although
I did fill the survey, I thought that I give you extra heads up on how good Spongebob’s work in
the
Correct article usage
apply
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customer service
.
Add a missing verb
is.
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It would be really great if you can thank him personally for me and I would like to thank you for your time. Best Regards, Patrick Star
Submitted by chickollection on

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