You have had your computer repaired by your local computer supplier. You were extremely impressed with the service. Write a letter to the manager of the shop. Describe what happened when you call the shop. Praised the staff who helped you and ask the manager to thank those concerned.

✨ Do you want to improve your IELTS writing?
Dear Sir/Madam, I am one of your recent customers and am writing
this
Linking Words
letter to thank one of the staff members that helped me when my MacBook was acting weird and lagging all the time. Upon calling your company, Spongebob received the call and suggested that I need to ship my laptop for
further
Linking Words
maintenance. He
then
Linking Words
told me all the steps that I need to do, stayed with me on the call until I posted my laptop at the post office, and even recommended me the perfect shipping method. I just got my laptop back yesterday and Spongebob literally contacted me again to make sure that it works fine.
Although
Linking Words
I did fill the survey, I thought that I give you extra heads up on how good Spongebob’s work in
the
Correct article usage
apply
show examples
customer service
.
Add a missing verb
is.
show examples
It would be really great if you can thank him personally for me and I would like to thank you for your time. Best Regards, Patrick Star
Submitted by chickollection on

Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

Topic Vocabulary:
  • express my gratitude
  • extremely impressed
  • customer service
  • initial contact
  • efficient
  • responsive
  • professionalism
  • went above and beyond
  • satisfactory repair
  • commend
  • acknowledge
  • convey my thanks
  • outstanding service
  • appreciation
  • high standard
  • recommend
What to do next:
Look at other essays: