You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter: • describe the problem with the equipment • explain what happened when you phoned the shop • say what you would like the manager to do

#piece #equipment #kitchen #work #shop #action #manager

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Dear Sir or Madam, I am writing to you regarding the microwave that I purchased on 16th October

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2019 from your department stores at

Utako

Correct article usage

the Utako

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branch which is not functioning.

This

Linking Words

equipment cannot be used because the start button is stiff.

Consequently

Linking Words

, I cannot power it on despite the fact that the plug is functioning. In order to rectify

this

Linking Words

issue, I called the

help lines

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helplines

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which I saw on the receipt and

Mr.

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Pedro advised me on what to do. The

first

Linking Words

step was to send a snapshot of the receipt that was issued to me after a successful purchase.

Furthermore

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, he

also

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advised me to send a complaint letter to

this

Linking Words

email: [email protected] for verification. Unfortunately, they neither responded to my complaint mail

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nor resolved the issue, despite the fact that I followed his instruction,

However

Linking Words

, I would appreciate it if you would give me a new replacement since I have not used the product.

Besides

Linking Words

that, I believe I am entitled to

this

Linking Words

because the warranty policy said

complaint

Correct article usage

a complaint

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must be made within 3 days of purchase. Thank you for your time while I await

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positive feedback from you. Yours faithfully, Cynthia Rex.

Submitted by ollyasielue on Thu Oct 17 2019

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7
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
7
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 5.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 5.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

197 words

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The rise off social media has affected personal relationships and society as a whole. Do the advantages of using social media for communication outweigh the disadvantages?

“Nowadays children are undisciplined because their parents are busy with their career.” To what extent do you agree or disagree with this opinion? What could parents do to build a sense of discipline among children?