You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter x describe the problem with the equipment x explain what happened when you phoned the shop x say what you would like the manager to do
Dear Sir or Madam, I am writing with regard to an appliance that I recently bought from your shop. On the 10th
Change preposition
of May
May
I bought a new washing machine, and it was installed the following day. Add a comma
May,
However
, when I tried to wash some clothes, I noticed that the machine failed to spin during the washing cycle. Linking Words
Consequently
, it leaves clothes wet but not clean. When I phoned your shop to report the problem, I spoke to an assistant who did not know the procedure for repairs or returns. He assured me that he would report the issue to the store managerLinking Words
,
and that I would be contacted the same day. That was two days ago, and I am still waiting for your call. As the appliance is under warranty, I am entitled to ask for it to be repaired or replaced. I have decided that I would like a replacement washing machine. I would Remove the comma
apply
also
like you to phone me personally when you receive Linking Words
this
letter. I await your prompt response. Yours faithfully, John SmithLinking Words
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Structure your letter
A letter needs to be written using a proper format, including the following:
- A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
- The main body (consisting of paragraphs for each part of the letter)
- A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)
When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.
All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.