You work at home and you have a problem with a piece of equipment your purchased for your job. Write a letter to company which supplied the equipment.

Dear
sir
Capitalize word
Sir
show examples
or
madam
Capitalize word
Madam
show examples
, I am a laundress and I do all my work at home. I purchased an 8kg
semi automatic
Add a hyphen
semi-automatic
show examples
washing
machine
from your outlet on Wednesday 5th of January 2020. It worked perfectly at first on the first day but I discovered that there
is
Wrong verb form
was
show examples
a leakage at the bottom of the
machine
.
It’s
Correct your spelling
Its
show examples
draining function is faulty as well. I have resorted to scooping the water after each use and
this
has been very stressful for me. I work 12 hours
everyday
Replace the word
every day
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and my purpose
of
Change preposition
in
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purchasing the
machine
is to reduce the stress I go through as a laundress, but
this
has actually created more problems for me because I have to clean up each
time
I use the
machine
due to
the leakage.
Apart from
this
, the faulty draining function means that I have to spend more
time
in
Change preposition
apply
show examples
draining the cloth as I have to manually scoop out the water after each use. The purpose of buying
this
machine
which is to reduce the
time
I spend washing, is yet to be met. I
also
discovered that there are scratches on the body of the
machine
and it makes me wonder if it has been used before.
Due to
these reasons, I will be returning the
machine
tomorrow. I have attached a photocopy of my receipt and guarantee form to
this
letter. I will be glad if I can get a new washing
machine
totally different from
this
one except you can reassure me that there will be no problems like
this
in the future after the repair of
this
particular one. Thank you for
time
Correct pronoun usage
your time
show examples
. Yours sincerely, Goodness Paulson.

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Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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