You work at home and you have a problem with a piece of equipment your purchased for your job. Write a letter to company which supplied the equipment.

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Dear
sir
Capitalize word
Sir
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or
madam
Capitalize word
Madam
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, I am a laundress and I do all my work at home. I purchased an 8kg
semi automatic
Add a hyphen
semi-automatic
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washing
machine
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from your outlet on Wednesday 5th of January 2020. It worked perfectly at first on the first day but I discovered that there
is
Wrong verb form
was
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a leakage at the bottom of the
machine
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.
It’s
Correct your spelling
Its
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draining function is faulty as well. I have resorted to scooping the water after each use and
this
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has been very stressful for me. I work 12 hours
everyday
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every day
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and my purpose
of
Change preposition
in
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purchasing the
machine
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is to reduce the stress I go through as a laundress, but
this
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has actually created more problems for me because I have to clean up each
time
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I use the
machine
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due to
Linking Words
the leakage.
Apart from
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this
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, the faulty draining function means that I have to spend more
time
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in
Change preposition
apply
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draining the cloth as I have to manually scoop out the water after each use. The purpose of buying
this
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machine
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which is to reduce the
time
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I spend washing, is yet to be met. I
also
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discovered that there are scratches on the body of the
machine
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and it makes me wonder if it has been used before.
Due to
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these reasons, I will be returning the
machine
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tomorrow. I have attached a photocopy of my receipt and guarantee form to
this
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letter. I will be glad if I can get a new washing
machine
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totally different from
this
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one except you can reassure me that there will be no problems like
this
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in the future after the repair of
this
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particular one. Thank you for
Use synonyms
time
Correct pronoun usage
your time
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. Yours sincerely, Goodness Paulson.

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Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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