You recently purchased an internet service for your house but you are not satisfied with it. You have complained to the customer helpdesk on the phone but no action has been taken. Write a letter to the manager of the company. In your letter: Describe what is wrong with the service Explain why you are not happy with the company’s response Say what action you want the manager to take

Dear Sir/Madam, I am writing
letter to express my dissatisfaction about the internet service, which I bought from your company two weeks ago. I signed up for a package of 500Mbps, but the speed of the connection is not reaching to 100 when I performed the speed test.
, due to the slow internet connection, the network range is not reaching throughout the house. I informed the customer service several times, but there was no resolution until now. The technical support team suggested me to upgrade my plan, which I’m not willing to do, as my current plan would be sufficient if the speed issue is resolved. I would like to request you to send a technician to verify the modem in order to find out the root cause of
issue. In case there is a problem with the device, I would like you to replace it immediately as it is causing interruptions to my work. I hope you consider my request and take an appropriate action. Yours sincerely, Vijaya Nekkanti

Fully explain your ideas

To get an excellent score in the IELTS Task 2 writing section, one of the easiest and most effective tips is structuring your writing in the most solid format. A great argument essay structure may be divided to four paragraphs, in which comprises of four sentences (excluding the conclusion paragraph, which comprises of three sentences).

For we to consider an essay structure a great one, it should be looking like this:

  • Paragraph 1 - Introduction
    • Sentence 1 - Background statement
    • Sentence 2 - Detailed background statement
    • Sentence 3 - Thesis
    • Sentence 4 - Outline sentence
  • Paragraph 2 - First supporting paragraph
    • Sentence 1 - Topic sentence
    • Sentence 2 - Example
    • Sentence 3 - Discussion
    • Sentence 4 - Conclusion
  • Paragraph 3 - Second supporting paragraph
    • Sentence 1 - Topic sentence
    • Sentence 2 - Example
    • Sentence 3 - Discussion
    • Sentence 4 - Conclusion
  • Paragraph 4 - Conclusion
    • Sentence 1 - Summary
    • Sentence 2 - Restatement of thesis
    • Sentence 3 - Prediction or recommendation

Our recommended essay structure above comprises of fifteen (15) sentences, which will make your essay approximately 250 to 275 words.

Read more in the eBook

The Ultimate Guide to Get a Target Band Score of 7+ »

* free ebook for Premium users

Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

What to do next:
Try other services:

All the services are free for Premium users