The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. Summarise the information by selecting and reporting the main features and make comparisons where relevant. You should write at least 150 words.
#show #results #questionnaire #visitors #parkway #hotel #customer #service #guests #years #summarise #information #features #comparisons
The charts illustrate the outcome of
the
Correct article usage
apply
Use synonyms
customer's
satisfaction in the Parkway hotel after Change noun form
customer
handed
out some questionnaires in the years 2005 and 2010. Units are measured in percentage.
Wrong verb form
handing
Overall
, the customers seem to have experienced more Linking Words
customer
Use synonyms
service
in the year 2010 Use synonyms
where
most Correct word choice
when
people
Use synonyms
have
voted for excellent and good, Unnecessary verb
apply
whereas
the Linking Words
number of
dissatisfaction Correct quantifier usage
apply
on
Change preposition
with
service
Use synonyms
was
Unnecessary verb
apply
also
decreased.
Given that, in 2010 most customers rated the hotel's client work Linking Words
for
giving good Change preposition
as
service
providers Use synonyms
whereas
it was different in 2005 Linking Words
However
, it experienced a huge growth (39%-14% respectively). Linking Words
Likewise
, the hotel started to give more client Linking Words
service
than they had given in the past wherein 2005 only 5% of Use synonyms
people
voted Use synonyms
on
excellent, but 28% of Change preposition
for
people
voted in 2010 which Use synonyms
is
Unnecessary verb
apply
Correct article usage
an increased
increased
Replace the word
increase
by
23%.
In 2005 45% of Change preposition
of
people
were satisfied with the Use synonyms
service
given, Use synonyms
although
, in 2010, it shows Linking Words
some
drastic downfall Correct determiner usage
a
by
28%.On the one hand, the Change preposition
of
percent
of Replace the word
percentage
people
Use synonyms
voted
for Correct pronoun usage
who voted
excellent
Replace the word
excellence
was
increased immensely. Unnecessary verb
apply
On the other hand
, fewer Linking Words
people
voted for very poor (4%) Use synonyms
customer
Use synonyms
service
provided. Use synonyms
Likewise
, the percentage of poor Linking Words
customer
satisfaction Use synonyms
people
Use synonyms
also
decreased by 9% (21% in 2005-12%in 2010).Linking Words
Submitted by anishpanta51 on
Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.
Linking words: Don't use the same linking words: "also, likewise, whereas".
▼
Vocabulary: Replace the words customer, service, people with synonyms.
▼
Vocabulary: The word "give" was used 4 times.
▼
Vocabulary: The word "percentage" was used 2 times.
▼
Vocabulary: The word "decreased" was used 2 times.
▼
Vocabulary: The word "go" was used 2 times.
▼
Vocabulary: The word "go" was used 2 times.
▼
Vocabulary: The word "increased" was used 2 times.
▼