You recently organized an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter: • say what the participants liked about the hotel • explain why they were unhappy about the food suggest what the manager should do to improve the food in future

Dear Sir or Madam, I would like to thank you for your great support

for

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in

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hosting a corporate meeting for our organization at your

hotel

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last

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week. “Eurostars Toledo”

hotel

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has enjoyed some great reputation over the years because of its great service, and

this

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time it was no exception except for that the

food

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quality, which, according to our participants,  was not exactly what they expected. I must mention that we liked pretty much everything about the

hotel

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, including its hygiene and cleanliness, great customer service, large lounge area and high-speed internet service. We

also

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liked the fact that the conference hall of your

hotel

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, where we organized an

all-day-meeting

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all-day meeting

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without any trouble, was very spacious and comfortable with all kinds of modern facilities and amenities.

However

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, when it came to the

food

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that we were served, I am afraid I cannot say the same, and some of our participants complained about it. Some of your items were not properly cooked. In fact, I felt like the

food

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was cooked by some amateur chef.

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, the “Croquetas de Jamon”, you served, tasted like it was heated in the microwave, and

as a result

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, it tasted very stale. Anyway, without getting into any

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details, I would like to ask you to tell your chefs to be a bit more careful about the

food

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they serve to your valuable customers. I am hoping that the

food

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quality will improve in future. Wishing you a great day.   Yours faithfully, Roger Rodriguez