You recently organized an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter: • say what the participants liked about the hotel • explain why they were unhappy about the food suggest what the manager should do to improve the food in future

Dear Sir or Madam, I would like to thank you for your great support
for
Change preposition
in
show examples
hosting a corporate meeting for our organization at your
hotel
last
week. “Eurostars Toledo”
hotel
has enjoyed some great reputation over the years because of its great service, and
this
time it was no exception except for that the
food
quality, which, according to our participants,  was not exactly what they expected. I must mention that we liked pretty much everything about the
hotel
, including its hygiene and cleanliness, great customer service, large lounge area and high-speed internet service. We
also
liked the fact that the conference hall of your
hotel
, where we organized an
all-day-meeting
Correct your spelling
all-day meeting
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without any trouble, was very spacious and comfortable with all kinds of modern facilities and amenities.
However
, when it came to the
food
that we were served, I am afraid I cannot say the same, and some of our participants complained about it. Some of your items were not properly cooked. In fact, I felt like the
food
was cooked by some amateur chef.
Besides
, the “Croquetas de Jamon”, you served, tasted like it was heated in the microwave, and
as a result
, it tasted very stale. Anyway, without getting into any
further
details, I would like to ask you to tell your chefs to be a bit more careful about the
food
they serve to your valuable customers. I am hoping that the
food
quality will improve in future. Wishing you a great day.   Yours faithfully, Roger Rodriguez
Submitted by abolfazli.amir on

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Topic Vocabulary:
  • Compliments
  • Ambiance
  • Professionalism
  • Hospitality
  • Quality
  • Variety
  • Freshness
  • Catering
  • Menu options
  • Dietary requirements
  • Feedback
  • Survey
  • Collaboration
  • Improvements
  • Rectify
  • Gastronomy
  • Culinary
  • Hospitality industry
  • Client satisfaction
  • Constructive criticism
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