There have been some problems with the bus service, especially its reliability, in your area over the last two weeks. Write a letter to the manager of the bus company.

Dear Sir, I am a regular user of your transportation service and take your

buses

to travel to and from my office. I am writing to bring to your attention a few critical issues inflicted upon me and other commuters who use your service. I am hoping you would address these issues promptly.

First

, during the

last

couple of weeks, your

buses

are making recurring delays and

this

is affecting our arrival in our workplaces on time. To add more grief, a few

buses

do not arrive at all. A number of times, I had to wait for more than an hour and

then

hail a taxi to reach my office.

Finally

, some

buses

are full when they arrive and cannot take any more

passenger

Fix the agreement mistake

passengers

show examples

from the Victoria Stand.

This

situation forces me and many other travellers to either take the congested bus and stand all the way in a miserable condition or wait for the

next

bus. I believe

this

would reduce people's trust in your service. I suggest that you add a few more transport to accommodate the passengers and manage the timetable rigidly. Thank you for giving the matter your attention and I hope to hear your reply soon. Yours faithfully, Sam