There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. Write a letter to your manager. In your letter describe the complaints that have been made say why the reception area is important suggest how the reception area could be improved

#complaints #reception #area #visitors #company #manager

Dear John, I am writing to you regarding the recent set of complaints received concerning our

reception

area

. The majority of the complaints were about the insufficient number of sitting places in the

reception

area

. Currently, there are only four chairs for guests or

visitors

from other organizations which usually leads to some people waiting for their hosts in a standing position.

Second

, the most notorious complaint is about the

air

conditioning system blowing

air

directly at people standing in the waiting

area

. The issue gets worse during the summer months when the AC blasts cool

air

visitors

. The

reception

area

is a crucial part of our building and plays an important role in ensuring the security of our employees. As you know there has been some scanning equipment installed recently to screen both

visitors

’ and company employees’ handbags

Therefore

, changing the

reception

area

will negatively impact the integrity of the safety activities provided by our security department and will require a significant amount of investment for demolishing what we have now in place and removing it to a different location. My personal suggestion would be to expand the waiting

area

towards the east direction and get some additional chairs and sofas placed for the convenience of

visitors

. An additional installation of on-wall-TVs would make the waiting process even more entertaining. Regarding the

air

conditioning system, I would recommend installing a new entrance door system with an integrated

air

conditioning unit which will blow

air

at the entrance door rather than in the waiting

area

. These two actions should resolve the complaints and improve the satisfaction rates of our

visitors

Submitted by Samira on Sun May 31 2020

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Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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2Linking words
meeting the goal of 7 or more
4Word repetition
meeting the goal of 3 or fewer
0Grammar mistakes
 

5 paragraphs

271 words

0123456789.0505

Overall Band Score

Coherence and Cohesion: 4.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 5.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 6.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 5.0

Complete response

Suitable writing tone

Appropriate word count

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Topic Vocabulary:

complaints
reception area
unwelcoming
signage
aesthetic appeal
directional signage
ticketing system
professionalism
feedback system
continuous improvement
welcoming atmosphere
efficient
clear signage
comfortable seating

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Use a variety of complex and simple sentences

Essentional vocabulary list for IELTS Writing 7+

Many people say that cooking and eating at home is better for individuals and the family than eating out in restaurants or canteens. Do you agree or disagree?

Some parents think that helping their children with homework is a good idea. Others believe children should do their homework on their own. Discuss both views and give your opinion.

Compared to the past, more people are now studying abroad because it is more convenient and cheaper than before. Do you think this is beneficial to the foreign student’s home country?

A person’s worth nowadays seems to be judged according to social status and material possessions. Old-fashioned values, such as honour, kindness and trust, no longer seem important. Give reasons for your answer and include any relevant examples from your own knowledge or experience.

In many countries, smoking is now illegal in public places. Many people believe that such a ban is justified. Do you agree or disagree?