There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. Write a letter to your manager. In your letter describe the complaints that have been made say why the reception area is important suggest how the reception area could be improved

#complaints #reception #area #visitors #company #manager

✨ Do you want to improve your IELTS writing?

Dear John, I am writing to you regarding the recent set of complaints received concerning our

reception

Use synonyms

area

Use synonyms

. The majority of the complaints were about the insufficient number of sitting places in the

reception

Use synonyms

area

Use synonyms

. Currently, there are only four chairs for guests or

visitors

Use synonyms

from other organizations which usually leads to some people waiting for their hosts in a standing position.

Second

Linking Words

, the most notorious complaint is about the

air

Use synonyms

conditioning system blowing

air

Use synonyms

directly at people standing in the waiting

area

Use synonyms

. The issue gets worse during the summer months when the AC blasts cool

air

Use synonyms

visitors

Use synonyms

. The

reception

Use synonyms

area

Use synonyms

is a crucial part of our building and plays an important role in ensuring the security of our employees. As you know there has been some scanning equipment installed recently to screen both

visitors

Use synonyms

’ and company employees’ handbags

Therefore

Linking Words

, changing the

reception

Use synonyms

area

Use synonyms

will negatively impact the integrity of the safety activities provided by our security department and will require a significant amount of investment for demolishing what we have now in place and removing it to a different location. My personal suggestion would be to expand the waiting

area

Use synonyms

towards the east direction and get some additional chairs and sofas placed for the convenience of

visitors

Use synonyms

. An additional installation of on-wall-TVs would make the waiting process even more entertaining. Regarding the

air

Use synonyms

conditioning system, I would recommend installing a new entrance door system with an integrated

air

Use synonyms

conditioning unit which will blow

air

Use synonyms

at the entrance door rather than in the waiting

area

Use synonyms

. These two actions should resolve the complaints and improve the satisfaction rates of our

visitors

Use synonyms

Submitted by Samira on Sun May 31 2020

Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

2
Linking words
meeting the goal of 7 or more
4
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 4.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 5.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 6.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 5.0

Complete response

Suitable writing tone

Appropriate word count

5 paragraphs

271 words

🚀 Prepare for IELTS writing section today!

Unlimited Task 1 & Task 2 checks
Practice with essays, charts, and letters.
Personalized suggestions & mistake analysis
Spot every mistake and boost your score.
Topic ideas & vocabulary helpers
Expand your ideas and use the right words.
Progress tracking
Watch your writing improve with every practice.

Topic Vocabulary:

complaints
reception area
unwelcoming
signage
aesthetic appeal
directional signage
ticketing system
professionalism
feedback system
continuous improvement
welcoming atmosphere
efficient
clear signage
comfortable seating

What to do next:

Look at other essays:

6.5
band
In some countries, the average weight of people is increasing and their level of health and fitness are decreasing. What do you think are the causes of these problems and what measures could be taken to solve them?
In this contemporary world, obesity and low fitness levels among people are surging day by day. In a few nations, fitness levels are declining , and the medium body weights of the masses are increasing. This essay will discuss the probable reason for this , and how this complication can be tackled in a positive manner.
5
band
Some people think that we should replace old buildings and houses in cities with more modern buildings. Other people think we should protect old buildings. Discuss both these views and give your opinion.
In the 21st century, construction industries are ever-increasing. Some people argue that, old structures and homes in towns have to be demolished and new buildings need to be erected, while others hold the view that such buildings should be protected. Both sides of this argument will be analyzed before a conclusion is made.
<4
band
Some people think that it is more important to plant trees in open areas of town and cities than to build more housing . To what extent do you agree or disagree?
There are citicsen beliving that it is more convinenent to plant trees and green areas in open areas around cities and twon insted of building more housing and cemint building, and I strongly agree to that for certine reason.
<4
band
Overall, men are more satisfied with local conditions than women.
Both genders considered street lighting systems good (64 per cent for men and 63 per cent for women) with only 19 and 22 per cent respectively thinking it was poor. By contrast, while the same pattern is seen for crime levels, the proportion of both sexes thinking it was poor was much higher (32 per cent for men and 31 per cent for women); the latter also felt less satisfied when only 40 per cent of them were satisfied compared with men at 46 per cent. There is a big difference between women’s satisfaction with railway station safety compared to men, 32 per cent compared to 48 per cent for men.
7.5
band
Last month you had a holiday overseas where you stayed with a friend. He/She has just sent you some photos of your holiday. Write a letter to your friend. In your letter ● thank him/her for the photos and for the holiday ● explain why you didn’t write earlier ● invite them to come and stay with you
I hope you are doing great, I have just seen our photos and I have to admit you are a very talented photographer.

Use a variety of complex and simple sentences

In some countries, the average weight of people is increasing and their level of health and fitness are decreasing. What do you think are the causes of these problems and what measures could be taken to solve them?

Some people think that we should replace old buildings and houses in cities with more modern buildings. Other people think we should protect old buildings. Discuss both these views and give your opinion.

Some people think that it is more important to plant trees in open areas of town and cities than to build more housing . To what extent do you agree or disagree?

Overall, men are more satisfied with local conditions than women.