You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter: say what the participants liked about the hotel explain why they were unhappy about the food suggest what the manager should do to improve the food in future

Dear
Mr.
Change the punctuation
Mr
show examples
Brown, I am writing
this
letter to formally thank you for
remarkable
Correct article usage
the remarkable
show examples
successful business meeting for
international
Add an article
the international
show examples
market, which we organized
last
week at the Delta Hotel in Toronto.
Accordingly
Add a comma
,Accordingly
show examples
to the feedback given by guests, they all liked your warm well-coming service, facilities and especially the design of your building and overall finishing. In spite of overall contentment with amenities,
although
the quantity of the food portion was great,
but
Remove the conjunction
apply
show examples
most of the guests were dissatisfied with the quality of food. All of my business associates agreed on the fact that the meat was not probably cooked. One of a guest complained about having little stomach pain after eating lunch. Taking into consideration
above
Correct article usage
the above
show examples
said, we would appreciate it if you establish
a
Remove the article
apply
show examples
better control over the kitchen and cooking procedure. We
also
decided not to leave any negative feedback official by considering
overall
Correct article usage
the overall
show examples
service at the hotel. We hope that
this
was a simple misfortune, accident and you'll take
this
matter carefully in future.
Fatihfully
Correct your spelling
Faithfully
yours, Ranbir Sandhu
Submitted by Ranbir Sandhu on

Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

Topic Vocabulary:
  • Compliments
  • Ambiance
  • Professionalism
  • Hospitality
  • Quality
  • Variety
  • Freshness
  • Catering
  • Menu options
  • Dietary requirements
  • Feedback
  • Survey
  • Collaboration
  • Improvements
  • Rectify
  • Gastronomy
  • Culinary
  • Hospitality industry
  • Client satisfaction
  • Constructive criticism
What to do next:
Look at other essays: