You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter, describe the problem with the equipment explain what happened when you phoned the shop say what you would like the manager to do

✨ Do you want to improve your IELTS writing?
Dear Sir, G. Roberts I am writing to express my dissatisfaction with one new washing machine that I bought two weeks ago in your
shop
Use synonyms
. After purchasing the SanG 3500 at your
shop
Use synonyms
, it was sent to my house three days later. At the moment that I received it, the specialist sent by you helped me to connect it properly, and
apparently
Add a comma
,apparently
show examples
it was working well. But after a week it stopped working, it didn't turn on when I pressed the button.
Linking Words
Next
Correct article usage
The next
show examples
day I called your
shop
Use synonyms
and explained the situation. I was told that a technician was going to be sent in order to check the washing machine as
Correct your spelling
soon
show examples
son
Correct your spelling
soon
show examples
as possible.
Linking Words
However
Add a comma
,However
show examples
nobody has been sent so far and all that was four days ago. I was checking my purchase warranty and according to the policies of your
shop
Use synonyms
, I have the right of a full refund if the washing machine fails during the
first
Linking Words
three months.
Therefore
Linking Words
to resolve
this
Linking Words
problem I would appreciate
to receive
Change the verb form
receiving
show examples
a full refund for my
purchasing
Replace the word
purchase
show examples
.
Linking Words
Otherwise
Add a comma
,Otherwise
show examples
I will take legal
actions
Fix the agreement mistake
action
show examples
about
Change preposition
against
show examples
this
Linking Words
situation. Yours faithfully Cho Irgit
Submitted by sa on

Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

What to do next:
Look at other essays: