You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter, describe the problem with the equipment explain what happened when you phoned the shop say what you would like the manager to do
Dear Sir, G. Roberts
I am writing to express my dissatisfaction with one new washing machine that I bought two weeks ago in your
shop
. After purchasing the SanG 3500 at your shop
, it was sent to my house three days later. At the moment that I received it, the specialist sent by you helped me to connect it properly, and apparently
it was working well. But after a week it stopped working, it didn't turn on when I pressed the button.
Add a comma
,apparently
Next
day I called your Correct article usage
The next
shop
and explained the situation. I was told that a technician was going to be sent in order to check the washing machine as Correct your spelling
soon
son
as possible. Correct your spelling
soon
However
nobody has been sent so far and all that was four days ago.
I was checking my purchase warranty and according to the policies of your Add a comma
,However
shop
, I have the right of a full refund if the washing machine fails during the first
three months. Therefore
to resolve this
problem I would appreciate to receive
a full refund for my Change the verb form
receiving
purchasing
. Replace the word
purchase
Otherwise
I will take legal Add a comma
,Otherwise
actions
Fix the agreement mistake
action
about
Change preposition
against
this
situation.
Yours faithfully
Cho IrgitSubmitted by sa on
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