There have been some problems with the bus service, especially its reliability, in your area over the last two weeks. Write a letter to the manager of the bus company. In your letter • describe what the problems are • explain how these problems are affecting you • suggest what you would like the company to do

Dear Manager, My name is Marco Milani and I am writing
this
epistle to grab your attention about the problems I have been facing
since
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for
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last
Correct article usage
the last
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two weeks with your
bus
service. I live at Airport Road and usually takes 30 number
bus
, which
direct
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directly
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go to Bramalae
Bus
terminal. I have been using your
bus
service for
past
Correct article usage
the past
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5 years, but it is very unfortunate to say that your
bus
service is no more accurate.
First
of all, I want to let you know that some of the
bus
drivers are not punctual of time and most of the time, they skip my area route. My office time is 9 AM and it takes me 20 minutes to reach there, but whenever the
bus
is late or skip my area route, I get late to the work and
this
lead
a
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to a
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bad impact on my employee report. Another issue is with the
bus
ticket charges. The regular ticket charges are $5 but sometimes the driver charges $2 extra without any justification. Not even me, most the passengers are affected due to these problems. By going late at work is affecting my profile and paying extra on regular ticket
charge
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charges
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is not worth for all. These problems are creating daily basis issues and losing your customers who connect with your company for many years. I would like to suggest you that Kindly look into
this
matter and keep an eye on your daily drivers report so that your
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well-reputed
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well reputed
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well-reputed
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company may not bother the passengers.
Your
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Yours
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Sincerely, Marco Milani
Submitted by Harpuneet Kaur on

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Word Count

IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.

A very long letter will not give you a higher band score.

Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

Topic Vocabulary:
  • adhering to schedules
  • inconvenience
  • daily routine
  • punctuality
  • frequency during peak hours
  • overcrowding
  • commuters
  • update system
  • reliable
  • maintenance
  • breakdowns
  • irregular bus timings
  • passengers
  • delays
  • unreliable
  • appointments
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