IELTS Writing Correction Service
Writing Samples
Band 6.5

You have received a letter from your bank, asking you to acknowledge receipt of a new bank card. However, the card was missing from the envelope. Write a letter to the bank's head office. In your letter: explain why you are writing express concern about the missing card ask them what they intend to do

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Dear Sir /Madam, I am writing in connection with your letter asking me to acknowledge receipt of the new bank
card
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. Upon checking, the envelope was opened and the
card
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 is missing. I am worried about the possibility that
Use synonyms
card
Correct article usage
the card
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 is in the possession of other people and will be misused for irrelevant transactions. If that happens, that will put me in
the
Correct article usage
an
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 unfavourable and inconvenient situation.
In addition
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, my old
card
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 was expired and I am waiting for the new one since I am leaving the country for a Dubai trip
next
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 week. I am planning to use it when I am there and I am very disappointed with what happened.
Therefore
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, I would like to request you to take necessary actions as soon as possible to ensure that
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card
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the card
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 will not be used for
illegal
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an illegal
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purpose
Fix the agreement mistake
purposes
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,
also
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 I am requesting you to issue a new
card
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 immediately so that I can use it on my upcoming trip. I am looking forward to hearing from you. Yours sincerely, Pinky Vivek.

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Topic Vocabulary:
  • acknowledge receipt
  • compromised security
  • unauthorized transactions
  • identity theft
  • reissue
  • secure (the account)
  • fraudulent activity
  • account holder
  • security measures
  • customer service
  • follow-up
  • discrepancy
  • escalate the issue
  • trace the delivery
  • account security
  • financial risk
  • confidential
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