You have received a letter from your bank, asking you to acknowledge receipt of a new bank card. However, the card was missing from the envelope. Write a letter to the bank's head office. In your letter: explain why you are writing express concern about the missing card ask them what they intend to do

Dear Sir /Madam, I am writing in connection with your letter asking me to acknowledge receipt of the new bank
card
. Upon checking, the envelope was opened and the
card
is missing. I am worried about the possibility that
card
Correct article usage
the card
show examples
is in the possession of other people and will be misused for irrelevant transactions. If that happens, that will put me in
the
Correct article usage
an
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unfavourable and inconvenient situation.
In addition
, my old
card
was expired and I am waiting for the new one since I am leaving the country for a Dubai trip
next
week. I am planning to use it when I am there and I am very disappointed with what happened.
Therefore
, I would like to request you to take necessary actions as soon as possible to ensure that
card
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the card
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will not be used for
illegal
Add an article
an illegal
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purpose
Fix the agreement mistake
purposes
show examples
,
also
I am requesting you to issue a new
card
immediately so that I can use it on my upcoming trip. I am looking forward to hearing from you. Yours sincerely, Pinky Vivek.
Submitted by MK on

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Topic Vocabulary:
  • acknowledge receipt
  • compromised security
  • unauthorized transactions
  • identity theft
  • reissue
  • secure (the account)
  • fraudulent activity
  • account holder
  • security measures
  • customer service
  • follow-up
  • discrepancy
  • escalate the issue
  • trace the delivery
  • account security
  • financial risk
  • confidential
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