You missed an international flight due to a problem at the airport. Write a letter to the airline. In your letter: Describe what happened that caused you to miss your flight Explain how missing your flight impacted you Clearly state what you would like the airline to do Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

Dear Sir or Madam, I am writing

this

letter to draw your attention

about

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to

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my missed

flight

to New Delhi from the Amsterdam

airport

on 09.09.2020 at 2PM, owing to a mix-up of terminals by your staff in the

airport

. I was at the Amsterdam

airport

counter well ahead of the scheduled reporting time and checked in as well. The airline staff missed checking my e-ticket properly and mixed it up with another

flight

to Delhi departing at 4 PM on the same day. The boarding pass issued to me showed that the

flight

to New Delhi will depart from Terminal Number 1A and I was comfortably seated there in its vicinity, but when I saw no one around till 1.30 PM I raised it to the concierge desk and they asked me to go to Terminal Number 9A. It is at the very end of

airport

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the airport

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. I rushed there but to no avail since the

flight

was already on the runway and could not have come back. Due to

this

missed

flight

, I and my wife lost the opportunity to attend my mother-in-law funeral and feel very miserable about it. That was our only chance to bid her final goodbye. I would appreciate your immediate action by enquiring with the staff present on that day

,

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apply

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so that it never happens to anyone again and getting a refund issued at the earliest in order to close

this

amicably. I will be pleased to supply any

further

information you may require. Yours faithfully, ABC