You missed an international flight due to a problem at the airport. Write a letter to the airline. In your letter: Describe what happened that caused you to miss your flight Explain how missing your flight impacted you Clearly state what you would like the airline to do Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

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Dear Sir or Madam, I am writing
this
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letter to draw your attention
about
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to
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my missed
flight
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to New Delhi from the Amsterdam
airport
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on 09.09.2020 at 2PM, owing to a mix-up of terminals by your staff in the
airport
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. I was at the Amsterdam
airport
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counter well ahead of the scheduled reporting time and checked in as well. The airline staff missed checking my e-ticket properly and mixed it up with another
flight
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to Delhi departing at 4 PM on the same day. The boarding pass issued to me showed that the
flight
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to New Delhi will depart from Terminal Number 1A and I was comfortably seated there in its vicinity, but when I saw no one around till 1.30 PM I raised it to the concierge desk and they asked me to go to Terminal Number 9A. It is at the very end of
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airport
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the airport
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. I rushed there but to no avail since the
flight
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was already on the runway and could not have come back. Due to
this
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missed
flight
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, I and my wife lost the opportunity to attend my mother-in-law funeral and feel very miserable about it. That was our only chance to bid her final goodbye. I would appreciate your immediate action by enquiring with the staff present on that day
,
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apply
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so that it never happens to anyone again and getting a refund issued at the earliest in order to close
this
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amicably. I will be pleased to supply any
further
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information you may require. Yours faithfully, ABC
Submitted by Navpreet Kaur on

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Word Count

IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.

A very long letter will not give you a higher band score.

Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.

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