You ordered a new credit card from the bank about 14 days ago and still have not received it. You are not happy about this. Write a letter to the bank. In your letter say: Why you are writing to them. Ask why you have waited so long for the new card Ask the bank manager what he will do about this matter.

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Dear Sir or Madam, I am writing
this
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letter to complain about the service provided by your
bank
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. About 14 days ago, I have applied for
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credit
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a credit
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card
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from the
bank
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and I have not received it till now. I called
the
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apply
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customer care and explained the situation to
customer
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the customer
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care executive. She raised a ticket which was shared with me for my reference and asked me to wait for three working days, but there is no response from the team. I am a loyal customer
to
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of
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the
bank
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for 15 years and I appreciate your products and services.
Hence
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, I have waited so long for the new
credit
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card
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. I would like to know, how you are going to proceed with
this
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matter? Is it possible to check whether the
credit
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card
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is still with the
bank
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or with the courier services? Is my new
credit
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card
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being
in active
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inactive
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status? I look forward to hearing from you at your earliest convenience. Yours Faithfully, Archana Kommidi
Submitted by archanareddy089 on

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