You ordered a new credit card from the bank about 14 days ago and still have not received it. You are not happy about this. Write a letter to the bank. In your letter say: Why you are writing to them. Ask why you have waited so long for the new card Ask the bank manager what he will do about this matter.

Dear Sir or Madam, I am writing

this

letter to complain about the service provided by your

bank

. About 14 days ago, I have applied for

credit

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a credit

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card

from the

bank

and I have not received it till now. I called

the

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apply

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customer care and explained the situation to

customer

Correct article usage

the customer

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care executive. She raised a ticket which was shared with me for my reference and asked me to wait for three working days, but there is no response from the team. I am a loyal customer

to

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of

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the

bank

for 15 years and I appreciate your products and services.

Hence

, I have waited so long for the new

credit

card

. I would like to know, how you are going to proceed with

this

matter? Is it possible to check whether the

credit

card

is still with the

bank

or with the courier services? Is my new

credit

card

being

in active

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inactive

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status? I look forward to hearing from you at your earliest convenience. Yours Faithfully, Archana Kommidi