The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. Summarise the information by selecting and reporting the main features and make comparisons where relevant. You should write at least 150 words.

The pie chart given above shows the rating of the hotel’s customer service via questionnaire.
was done by 100 guests who visited parkway hotel in the years 2005 and 2010. There was a tremendous increase in rating of excellent in the
2010, compared to2005 when it was just 5%, and
shows an improvement in the hotel’s customer service.
the negative ratings for poor and very poor declined with a total of about 20%,in the
Remove the conjunction

It appears that the word but is unnecessary in this sentence. Consider removing it.

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those guests that
Correct your spelling

The word were doesn’t seem to fit this context. Consider replacing it with a different one.

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satisfied with the
Change to a genitive case

It appears that the word hotels should use the genitive case. Consider changing the noun.

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services was higher in the
2005 as against 2010. While the
2005 had a terrible rating ,and as
would have led to a decrease in the number of visitors,but there was an improvement in subsequent years which led to a high increase in the positive comments when it was later rated in
Change the article

It appears that the article usage before 2010 is incorrect. Consider making a change.

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