You have recently ordered an item through the internet but are not happy with the purchase. Write to the company. In your letter – describe what you purchased – explain why you are not happy with the purchase – tell them what you would like them to do about the situation.

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Dear Sir, I am writing

this

Linking Words

letter to show my dissatisfaction

Change preposition

with

show examples

my latest purchase from your website.

Last

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week I ordered a sports shoe

that is

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of Puma brand.

Firstly

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, the colour that I choose was red, but the one I have received is white.

In addition

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to that, it is in an extremely bad condition, and I could figure out that someone might have used it previously.

Moreover

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, there is a small hole on the left side corner.

Furthermore

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, while purchasing it was communicated that I will receive a pair of socks as a complimentary gift. Now the customer service representative is telling me that it is not applicable to my purchase.

However

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, I am a loyal customer of your organization, as well as facing

this

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kind of challenge for the

first

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time.

Thus

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, I would suggest if you could replace it with a new one. I am hopeful that you will acknowledge my request. I look forward to hearing from you. Yours Faithfully, Shreya

abhinaba.deMon Aug 23 2021

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Structure your letter

A letter needs to be written using a proper format, including the following:

A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
The main body (consisting of paragraphs for each part of the letter)
A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

10
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
1
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 8.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 8.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 4.0

Complete response

Suitable writing tone

Appropriate word count

9 paragraphs

167 words

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You have recently ordered an item through the internet but are not happy with the purchase. Write to the company. In your letter – describe what you purchased – explain why you are not happy with the purchase – tell them what you would like them to do about the situation.

Structure your letter

Time: 40 minutes In many countries, shops open for longer hours daily every week. What is the negative or positive effects of this on the shoppers and local community. Give reasons for your answer and include any relevant examples from your own knowledge or experience.

In recent years a large number of highly skilled professionals like doctors, engineers and IT professionals from poorer countries are migrating to developed countries for better-paying jobs. What are the possible problems of this and what solutions can you suggest to deal with this issue?

Some people argue that when children are often told that they can achieve anything if they try hard enough, the children will be sucessful in life. Some think that it will lead to negative pressure on children. Discuss both views and give your opinion.