**You have borrowed something from your friend and it got damaged.** **Write a letter to your friend. In the letter:** - **apologise for the damage to the item** - **explain what happened** - **say how you are going to fix the issue**

I write to tell you that the connection cable of the external drive that I borrowed from you got damaged by accident. I'd like to say sorry for
this
as I tried my best to take good care of it, but I failed. I had to transfer some files from my old desktop computer, so I plugged the hard drive into that. Because the desktop's port is old and rusted, it got jammed. I tried removing it, but I pulled it too hard, and it got damaged. I bought a new cable for the hard drive, and it should work as good as a new one, and I am not going to use it on my old computer. I really want to apologise again, and I promise
this
is the
last
time I am damaging any of your gadgets. I'd be grateful if you accept my apology.
Submitted by tyrannodrake on

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The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

  • Dear + name
  • Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

  • Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
  • Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

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