You have recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter: describe the problem with the equipment explain what happened when you phoned the shop say what you would like the manager to do

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Dear Sir/Maam, I am writing

this

Linking Words

letter regarding the electric heater that I purchased in your home kitchenware store

last

Linking Words

Saturday in Robinson’s Manila, on the 25th of December. Let me explain my situation in more detail when at the store it looks seems fine but I found out that it is not functioning well when I am about to try it.

In addition

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this

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, I saw a small crack in the button part. I phoned your store to informed you about the damage and I returned it back on the following day but ,

unfortunately

Add a comma

,unfortunately

show examples

there is no available item to replace it.

However

Linking Words

, they told me to wait for 3 days for the replacement and until now I am not getting any response from your staff. I would suggest and be most grateful if you could give me a full refund if you cannot replace it

Change preposition

apply

show examples

this

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week. Please look into the matter at your earliest convenience. I am looking forward to hearing from you. Yours faithfully, Peter John

ding Sat Oct 16 2021

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4
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
2
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 7.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 7.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

172 words

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