Write a letter to the shop or company which supplied the equipment. In your letter, describe the problem with the equipment explain how this problem is affecting your work say what you want the shop or company to do

Dear Sir, I am writing

this

letter to express my dissatisfaction regarding the Lenovo

Laptop

which I had purchased from your departmental store

last

month. The model number is AWB 00781 series 2018. I had purchased it because I am doing the work from home due to the pandemic condition. Let me explain to you the condition of the

laptop

, Earlier the

laptop

looks perfect in condition

moreover

, it was working smoothly until

then

, the screen is getting close automatically while my work on the

laptop

is going on. Once, I thought that it is occurring due to lack of charging but I was amazed to see that battery life is 100%. I am much disappointed with the kind of products it emerged out. while logging on to my office profile through the

laptop

it is getting close suddenly which leads to an unpunctual remark on me.

Moreover

, I am unable to download the files due to the malfunction or the virus it had in the system. As the other features are good enough. I would like you to either replace the

laptop

or refund my amount to my bank account.

otherwise

, I will complain. Waiting for your reply. Yours faithful, Sara Hussaini.