You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.

Dear Sir or Madam, I am writing
this
letter to report the faulty
TV
that I purchased from your company on Tuesday
last
week. My name is John Davidson and I am one of your frequent customers. I live in Woodstock and have been using your services and buying your products for the
last
11 years. On Tuesday, 12th June, I visited your store to purchase a
TV
. I bought a Toshiba LED
TV
which has the code 40L675B40. On purchasing
this
TV
, I was assured that
this
was the latest model and the best there was to buy.
However
, when I got home I discovered that not only did the remote controls not work but
also
the quality of the picture was not as good as promised, in
fact
Add a comma
,fact
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it was quite blurry. I called your customer service department immediately on Tuesday and they assured me that my
TV
would be replaced or fixed within two days. I am disappointed to say that
this
has not happened and I have received no communication since
then
. I am exceedingly displeased with both the quality of the product I purchased from your company as well as the poor service I have received since. I hope
this
problem will be resolved promptly. I expect to receive a replacement
TV
or have my current
TV
repaired but only if it could be fixed within a day. I look forward to hearing back from you immediately. Yours faithfully, Mr J H Davidson
Submitted by Andy on

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