You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate. Write a letter to the manager of the hotel. In your letter: give details of what went wrong explain what you had to do to overcome the problem at the time say what action you would like the manager to take

Dear Manager, I am writing to you regarding my permanency in your hotel

last

week, which was very uncomfortable for me.

Moreover

,

this

letter is to provide you with my experience and issues faced as a guest. As the news had reported,

last

week was the hottest week since 1950, there were 48 degrees in the city, which is very unusual for

this

time of the year. Since the

first

day, I realized that the air condition did not work properly, and I could not open the windows. I explained these issues in reception,

however

, they did not resolve them for me. The habit in the room was so uncomfortable that I went to the appliances shop to buy a fan, which was able to provide some relief from the heat to help me sleep at night. I would like to suggest to you to fix the air condition

,

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apply

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so that it can work properly in the rooms.

This

would aid in providing comfort and reliance from the future guests.

Furthermore

, I would

also

suggest improving the problem-solving skills of your staff. Sincerely Riccardo Papa