You ordered a new cheque book from your bank two weeks ago but you have received nothing. Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.

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Dear Mr Smith, I am writing to you, as a branch manager, regarding a rather frustrating delay in getting a cheque book issued by your branch of NAB bank. Two weeks ago I ordered a cheque book at the Pitt street office and was promised it would be delivered to my home address within three business days.

However

Linking Words

, after two weeks I still have not received it.

Furthermore

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, I have been trying to contact the branch seeking clarifications on

this

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issue and was highly disappointed by the fact that no one could explain the reasons behind

this

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delay and advise when I can

finally

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receive it. Could you please review

this

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matter at your earliest convenience and advise me how much longer I will have to wait for the cheque book to be delivered to me. Should you fail to address

this

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within the

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week, please be advised that I will launch a formal complaint to the head office. Yours sincerely, Marina Key

rashidjuansen26Tue Dec 14 2021

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5
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

164 words

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