You should spend about 20 minutes on this task. You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate. Write a letter to the manager of the hotel. In your letter: give details of what went wrong explain what you had to do to overcome the problem at the time say what action you would like the manager to take You do NOT need to write your own address. Begin your letter as follows: Dear ..., You should write at least 150 words.

Dear Manager, I am writing

this

letter to inform you that the cooling system in your hotel is not working adequately.

Moreover

, I am asking you to change my room where I managed to solve the problem for the few ongoing hours.

First

of all, I just arrived at my chamber yesterday when the weather was currently very hot and unexpected for

such

a season. In fact, I turned the air conditioner and put it in freezing mode

however

, the air produced was not fresh enough. Actually, I tried to call the reception,

although

nobody was answering my calls probably the phones' lines were having some issues.

Then

, I managed to figure out the cause for

this

break after searching the room for a long period. It was the external tube which is blocking the condensated water to flow out from the AC compressor. As result, I am kindly demanding to move into another room and to be fully refunded because of the horrible night that I had on my arrival. I strongly appreciate your comprehension and consideration in

this

delicate matter. yours faithfully, Ali Hammoud