You have a complaint about the hotel you stayed at while attending a meeting that was booked by the organiser of a company meeting. Write a letter to the organiser of the meeting and include Details about the meeting The problem you face What should be done

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Dear True Event Management, I am writing
this
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letter on behalf of Well Sanergy Company to complaint about the services you arrange us at Malia Hotel
last
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week Friday.
This
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was our company annual meeting and it was significantly important for us because all our clients and partners were coming there to improve our relationship.
In addition
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, we were
also
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expecting some business agreements during the meeting . Unfortunately, we experienced uncomfortable and unacceptable situations before and during the meeting .
Firstly
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, the catering service was not properly managed and there were not enough food and drinks while we were having our lunch.
Secondly
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, the electricity was cut off about an hour during the meeting and that could seriously impact our image as well. As per our contract, I would like you to investigate why the above-mentioned problems had happened and take necessary actions to respective responsible persons .
Otherwise
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, we will continue as per the contract to obtain a refund. I hope you will understand and I am looking forward to hearing from you. Best regards, Tom
Submitted by yetunthu.89 on

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