You have a complaint about the hotel you stayed at while attending a meeting that was booked by the organiser of a company meeting. Write a letter to the organiser of the meeting and include Details about the meeting The problem you face What should be done
Dear True Event Management,
I am writing
this
letter on behalf of Well Sanergy Company to complaint about the services you arrange us at Malia Hotel last
week Friday.
This
was our company annual meeting and it was significantly important for us because all our clients and partners were coming there to improve our relationship. In addition
, we were also
expecting some business agreements during the meeting .
Unfortunately, we experienced uncomfortable and unacceptable situations before and during the meeting . Firstly
, the catering service was not properly managed and there were not enough food and drinks while we were having our lunch. Secondly
, the electricity was cut off about an hour during the meeting and that could seriously impact our image as well.
As per our contract, I would like you to investigate why the above-mentioned problems had happened and take necessary actions to respective responsible persons . Otherwise
, we will continue as per the contract to obtain a refund.
I hope you will understand and I am looking forward to hearing from you.
Best regards,
TomSubmitted by yetunthu.89 on
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