Your internet connection has been slow and intermittent Write a letter to your internet service provider to complain. In the letter: – Describe the problem and why you are unhappy – Arrange for an engineer to visit your home – Request a reduction in your bill

Dear Sir or Madam, I am writing to complain about my internet connection. Recently, my internet connection has been slow and intermittent so much that I could not finish my work. I hope you will consider my situation favourably. Let me describe my problem.

Firstly

, my connection slowed down almost 50% yesterday, so I decided to reboot my router, but nothing changed.

Secondly

, I updated the router's software. Unfortunately, it did not fix the issue.

Finally

, I called customer service to help me out, but they could not solve it. I am sorry to say that, but I am very unhappy with my current difficulty because

this

could cause a delay in my current project. I would kindly like to arrange for an engineer to visit my house to sort it out properly.

In addition

, I would like to request a reduction in my bill since the pandemic caused a great economic recession wave that affected many people including me. I find it hard to manage my expenses smoothly, and I can't afford to add more expenses. I appreciate your consideration in

this

matter. Best regards, Jay