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Writing Samples
Band 5.5

You work at home and have a problem with a piece of quipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter -describe the problem with the equipment -explain how this problem is affecting your work -say what you want the shop or company to do

#work #home #piece #quipment #job #shop #company #equipment #-describe #-explain #-say
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I am writing concerning my problem with the recent laptop I have bought from your shop. I explain my problem completely and
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finally
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 I inform you of my requests. Actually, approximately three weeks ago I purchased a state-of-the-art laptop from the Apple brand. It has been working perfectly so far, but to my dismay today it is either crashing or lagging.
In addition
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, since I have restarted it, the battery has started to
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alarm which I had not seen the messages before. As I am a graphic designer, I have several projects on my hands. Unfortunately, the deadlines will be approached in a foreseeable future and the commissioners are waiting for the final version, while the laptop is not working anymore and does not let me complete them. Given the fact that I have bought it with
guarantee
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, I deserve to get my full refund.
However
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, since I am pressed for time, I would rather replace it or even repair it in a short time and less
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then
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 a week. I look forward to hearing from you at your earliest convenience. Yours faithfully, Parinaz Norouzi
Submitted by parinaznoruzi on

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The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

  • Dear + name
  • Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

  • Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
  • Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

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