You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter • say what the participants liked about the hotel • explain why they were unhappy about the food • suggest what the manager should do to improve the food in future

Dear sir, I am Susitha Bandara, writing

this

letter to express a few concerns regarding the gathering had

last

Sunday at your hotel premises.

First

of all, our friends enjoyed it a lot that evening with the live band you have arranged and most of them appreciated that.

Nevertheless

, the swimming pool and the lighting are so existing and match with the table arrangements as well. Your staff has offered us an impressive service on time and efficiently.

However

, there are complaints from everyone at the party regarding the

food

items. Most of the cuisine was not from the menu which we have selected before giving the order.

Moreover

, some of the drinks are extremely sour and was not of the expected quality. Some of the participants had lose-motion and burning sensation once they went back home. Since we are having our gathering annually, in your hotel I would like to make some suggestions regarding the

food

items to not to lose the reputation of your hotel. I feel if you can double-check the

food

items with the menu before serving and test your

food

by a

food

-tester will be better. Please take note of

this

and I would appreciate it if you can consider these opinions carefully. Thanks and regards, Jhon Bandara