You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter: describe the problem with the equipment explain what happened when you phoned the shop say what you would like the manager to do

Dear Sir or Madam, I recently bought a 60 qt

air

fryer

at your

store

.

This

kitchen equipment was on sale for half the price and even though there was no warranty, I bought it anyway for

a

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such

a hot sale price. Little did I know, the product break down after a few weeks. For that reason, I am writing

this

to you to express my concern.

Firstly

, the coated layer started to peel off after a number of washes.

Secondly

,

this

air

fryer

usually

turn

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turns

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off for no reason

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halfway

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half way

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halfway

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through cooking. There

were

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was

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electricity going through it but the equipment reversed to stand-by

instead

of

continue

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continuing

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cooking. The

store

worker who answered my call was impatient when I tried to explain my

sistuation

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situation

, I

guees

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guess

because there is no warranty on the product. I am upset with

this

purchase and feel like I have paid my hard-earned money for

a

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junk. I have no problem with my frying basket coat layer peeling after a short amount of time as I am aware I bought the product for just half the price.

However

, the tipping point of

this

whole thing is when the

fryer

stop working properly after just three weeks. The

store

employee has denied my request for help on the phone and I am

desperated

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desperate

. I would like the manager to look into

this

matter and work out an ethical solution for both parties. I need my

air

fryer

fixed because

this

cooking device was brand new and sealed in the box when I

first

bought it. It was

dissapointing

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disappointing

to encounter

major

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a major

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problem after

such

a short period of

using

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use

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, it is not worth my money. I would like the

store

to either

fix

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to fix

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the

air

fryer

or I sadly have to proceed to

getting

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get

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a refund. I sincerely hope the manager can handle

this

matter properly so we can gladly continue to do business with each other. Looking forward to your

respone

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response

, Nhi