You recently travelled on the local bus service in your town. You think the driver drove badly and was rude to the passengers. Write a letter to the manager of the local bus service. In your letter introduce yourself and say when the incident happened describe what you saw and heard say what you would like the bus company to do about it You should write at least 150 words.

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I am writing

this

Linking Words

letter in order to draw your attention to the problems I have faced during my

last

Linking Words

trip using your bus service. I have been a client of yours for more than 3 years since I moved to Montreal, and I had never had any issues with your services.

However

Linking Words

, during my journey from Ottawa to Montreal

last

Linking Words

Sunday unpleasant situations occurred.

To begin

Linking Words

with, the driver's attitude to the passengers was inappropriate, as the driver was showing no respect with your clients when asked some questions about the duration of the journey.

Additionally

Linking Words

, while driving I could see the driver using the cellphone and the bus sometimes cross illegally the lanes. Moving into the actions that I would like to see is that the drivers should be trained in order to have a more client-oriented approach, as well as, cameras ought to be installed to eliminate the use of phones by the drivers. I looking forward to a response on how these problems will be mitigated. Yours faithfully, Christina Smith

gislainemelegaThu Feb 24 2022

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The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

Dear + name
Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

5
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 4.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 5.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

174 words

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Topic Vocabulary:

Incident
Driver's behavior
Attitude
Passenger
Rude
Manner
Inappropriate
Unprofessional
Responsible
Safety
Complaint
Apology
Compensation
Improve
Customer service
Conduct

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The Greeting

Failure is proof that desire wasn't strong enough. To what extent do you agree or disagree with this statement?

Some people think that children should begin their formal education at a very early age. Some think they should begin at at least 7 years old. Discuss both views and give your own opinion.

Some people think that Olympic games are exciting events that bring other nations together. Others say Olympic is waste of money could be better spent on other things. Discuss both views and give your own opinion.

Many countries spend a lot of money on art. Some people think investment in art is necessary, but others say the money is better spent on improving health and education. Discuss both these views and give your own opinion.

In some countries, more and more people are becoming interested in finding out about the history about house or building they live in. What are reason for this? how can people research it?