You recently stayed at a hotel and had a problem there. Write an email to the manager and describe how the receptionist helped to fix the problem quickly. Include the following in your letter: * Describe the Problem * How did the receptionist help you? * Suggest some solution regarding this problem.

Dear Sir or Madam, My name is Naomi Umami. I am writing
this
letter to bring your attention to the problem I had during our stay at your Hotel. My family and I stayed at Kyoto Garden Inn. from March 3 to March 5.
Although
the room was decently furnished, we realised that the air conditioning system does not work after midnight. As soon as we found out that the air conditioner had stopped working, we tried to figure things out and made sure the switch was on.
However
, we couldn't solve the problem, so we made a call to the receptionist. One of the receptionists came to check the machine, and she immediately assigned us a new room and apologized for the inconvenience. It would be appreciated if you would take my suggestion to set regular maintenance checks for the machines in guest rooms. I hope you take
this
issue seriously and take action as soon as possible. Yours sincerely, Naomi Umami
Submitted by yyurienn on

Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

You are not ready for IELTS Speaking, if you

  • Can’t speak smoothly without pauses.
  • Use simple words and lack vocabulary.
  • Feel nervous and anxious when speaking.
What to do next:
Look at other essays:

Essentional vocabulary list for IELTS Writing 7+

Learn how to write high-scoring essays with powerful words.
Download Free PDF and start improving you writing skills today!