You recently stayed at a hotel and had a problem there. Write an email to the manager and describe how the receptionist helped to fix the problem quickly. Include the following in your letter: * Describe the Problem * How did the receptionist help you? * Suggest some solution regarding this problem.

Dear Sir or Madam, My name is Naomi Umami. I am writing

this

letter to bring your attention to the problem I had during our stay at your Hotel. My family and I stayed at Kyoto Garden Inn. from March 3 to March 5.

Although

the room was decently furnished, we realised that the air conditioning system does not work after midnight. As soon as we found out that the air conditioner had stopped working, we tried to figure things out and made sure the switch was on.

However

, we couldn't solve the problem, so we made a call to the receptionist. One of the receptionists came to check the machine, and she immediately assigned us a new room and apologized for the inconvenience. It would be appreciated if you would take my suggestion to set regular maintenance checks for the machines in guest rooms. I hope you take

this

issue seriously and take action as soon as possible. Yours sincerely, Naomi Umami