You recently bought a new Television online,However when it arrived you found that it had a problem.You called the customer services,but were not satisfied with the responce. Write a letter to the company ,In your letter. Introduce yourself Explain the situation. Explain what you want the company to do.

Dear Sir/Madam, I am writing

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letter to make a formal complaint about both a product I bought from your company and the poor level of service I received from the member of your customer office team. I am a longtime and a loyal customer of your company,Jade Electronics.I have bought a number of items from you in recent years.Including a Television and a Tablet and I am based in Pakistan.

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Wednesday,I bought a new Jade Electronics X10 Television from your website.It arrived at my house on Friday.But,when I opened the box I discovered that the front side was damaged.To be specific,There was a large crack across the screen.I immediately called your customer account team,But the work assistant I spoke to Mr Danish,accused me of causing the damage myself and lying about it. As you can imagine

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incident left me deeply distressed.I would really appreciate it If you could send me a replacement as soon as possible.I would

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like to request an official apology letter from the member of staff responsible for treating me

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way. I look forward to hearing from you as soon as possible. Yours Faithfully, Zunaira Faiz

zunaira.faiz

Mar 13, 2022

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3
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

194 words

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