You ordered an item from an online shopping store and it has arrived damaged. Write a letter to the retailer to complain. In your letter: • Explain why you are unhappy • Request a refund • Make arrangements to return the damaged item

Dear Sir, I am writing
this
letter to draw your attention to the poor quality packing of the blender I order. I had placed an online item but the glass material was cracked. My serial number was MX6549 and I ordered it on 20 March. I am very disappointed because I wanted to gift
this
to my friend at her wedding which has now passed.
Moreover
, I expected the article to be packed tightly with material that could protect the glass but when I opened the box I was shocked. I was very confused and had to arrange another gift for my friend on the spot.
Therefore
, I would appreciate it if you make a 100% refund to me as
this
was not my mistake.
Further
, I would be thankful if you make
an
Correct the article-noun agreement
apply
show examples
appropriate arrangements to returning of the item. I hope you will solve my problem. Best Regards, Aman
Submitted by jogdeep8454 on

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Topic Vocabulary:
  • I am writing to express my disappointment
  • I regret to inform you that
  • I am dissatisfied with the item I received
  • The item arrived damaged
  • The product is in unsatisfactory condition
  • I expected better quality
  • I would like to request a refund
  • I kindly ask for your assistance in resolving this matter
  • I would appreciate it if you could provide instructions
  • I suggest arranging a pick-up service
  • I expect a prompt response and resolution
  • I hope for a satisfactory outcome
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