You have lost an item of value on a train. Write a letter to the railway company. In your letter • describe the item • explain where and when you left it • say what action you would like the company to take

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Dear Sir or Madam, I am writing to enquire about my missing luggage at the train station. It is
brown
Correct article usage
a brown
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, medium-sized, and Louis
Vuitton-model
Correct your spelling
Vuitton model
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. I recently bought it before I went on holiday. Unfortunately, it does not have a luggage tag. An itinerary and my flight ticket are packed in there. I think it was probably at Paddington station while I was travelling to London Bridge yesterday morning. I would be grateful if you could find my item at platform 9 and
also
Linking Words
at the ticket office. Could you please call me directly on my phone at 081-234-5678? And I will pick up my bag straight away.
However
Linking Words
, My belongings might be stolen by someone. I would appreciate it if you could check the CCTV camera and find an inspector. It will be an important piece of evidence for my travel insurance claim. I am looking forward to hearing from you.  Yours faithfully, Pam Wong
Submitted by chanida.wng on

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Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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Topic Vocabulary:
  • valuable
  • distinguishing features
  • route
  • carriage
  • seat number
  • lost and found department
  • appropriate steps
  • contact information
  • swift and positive action
  • item of value
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