You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter • describe the problem with the equipment explain how this problem is affecting your work • say what you want the shop or company to do

Dear Sir or Madam, I am writing to you regarding an issue I am having with an electric

drill

which has your company brand on it. Let me explain more about the issue. Around a year ago I bought the

drill

from Home Depot and they issued a two-year guarantee for it. Recently, the

drill

stopped working because of broken gear, and it caused an interruption in my orders. I am mostly working at home from my garage to repair the bikes, so the lack of

such

equipment made me use manual time which takes a lot of energy and time.

As a result

, it affected my orders a lot and caused so much delay and dissatisfaction among my clients.

Consequently

, I contacted you to provide me with a solution to fix the

drill

or replace the equipment with a new one if the guarantee it covers. I look forward to hearing from you. Thanks and regards, Amirali