You were hurt in a minor accident inside a supermarket, and you wish to complain to the supermarket. Write a letter to the manager of the supermarket. In your letter - say who you are - give details about the accident - suggest how the supermarket could prevent similar accidents. Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

Dear Sir or Madam, I am writing to complain that I have been hurt in a minor accident inside your
supermarket
in
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apply
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Downtown. I have been a VIP member of the
supermarket
for decades and I have been
keep
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keeping
kept
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buying foods and daily goods in the
supermarket
for years. The polite workers and the
well ranged
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well-ranged
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products
as well as the clean flat
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, as well as the clean flat,
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has
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have
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always
make
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made
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the shopping time in the
supermarket
enjoyable.
However
, I was buying things in the
supermarkt
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supermarket
this
afternoon when there were several children
were
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apply
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playing around. The children were so
dedicating
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dedicated
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in
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to
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running and
chatching
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catching
after each other. One of the children fell down because of the slippery floor with some water on the ground. It was
luckily
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lucky
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that the child didn't hurt very much.
However
, the sheet nearby was pulled down by the child when the child
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falls
failed
falled
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fell
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down and one of my
tow
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two
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was badly hurt. I went to the hospital and the doctor told me to
have
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apply
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a
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apply
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rest for at least two to three weeks.
That is
a big problem for me as my job does not allow me to work at home and I need to take care of my two little young
baby
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babies
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.
Although
I am sure that
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nobody
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no body
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nobody
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want
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wants
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these things
happen
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to happen
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, I do believe that the
supermarket
can do more to avoid
such
things
happen
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happening
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again.
For example
a
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apply
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notice of no running in the
supermarket
or keep the floor dry by cleaning the waters in time. Yours faithfully, Teng
Submitted by 1123747551 on

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Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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Topic Vocabulary:
  • incident
  • preventative measures
  • customer safety
  • safety protocols
  • aisle signage
  • floor maintenance
  • corrective actions
  • acknowledgment
  • consequences
  • proposal
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