You were hurt in a minor accident inside a supermarket, and you wish to complain to the supermarket. Write a letter to the manager of the supermarket. In your letter - say who you are - give details about the accident - suggest how the supermarket could prevent similar accidents. Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

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Dear Sir or Madam, I am writing to complain that I have been hurt in a minor accident inside your
supermarket
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in
Change preposition
apply
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Downtown. I have been a VIP member of the
supermarket
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for decades and I have been
keep
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keeping
kept
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buying foods and daily goods in the
supermarket
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for years. The polite workers and the
well ranged
Add a hyphen
well-ranged
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products
as well as the clean flat
Add the comma(s)
, as well as the clean flat,
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has
Correct subject-verb agreement
have
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always
make
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made
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the shopping time in the
supermarket
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enjoyable.
However
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, I was buying things in the
supermarkt
Correct your spelling
supermarket
this
Linking Words
afternoon when there were several children
were
Unnecessary verb
apply
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playing around. The children were so
dedicating
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dedicated
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in
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to
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running and
chatching
Correct your spelling
catching
after each other. One of the children fell down because of the slippery floor with some water on the ground. It was
luckily
Replace the word
lucky
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that the child didn't hurt very much.
However
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, the sheet nearby was pulled down by the child when the child
Correct your spelling
falls
failed
falled
Correct your spelling
fell
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down and one of my
tow
Correct your spelling
two
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was badly hurt. I went to the hospital and the doctor told me to
have
Unnecessary verb
apply
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a
Correct article usage
apply
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rest for at least two to three weeks.
That is
Linking Words
a big problem for me as my job does not allow me to work at home and I need to take care of my two little young
baby
Change to a plural noun
babies
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.
Although
Linking Words
I am sure that
Correct your spelling
nobody
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no body
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nobody
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want
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wants
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these things
happen
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to happen
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, I do believe that the
supermarket
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can do more to avoid
such
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things
happen
Wrong verb form
happening
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again.
For example
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a
Remove the article
apply
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notice of no running in the
supermarket
Use synonyms
or keep the floor dry by cleaning the waters in time. Yours faithfully, Teng
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Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

Topic Vocabulary:
  • incident
  • preventative measures
  • customer safety
  • safety protocols
  • aisle signage
  • floor maintenance
  • corrective actions
  • acknowledgment
  • consequences
  • proposal
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