You bought a new color TV set in a shopping mall, but it is in poor quality. Write a letter to the store manager. In your letter Introduce yourself Explain what is wrong with the TV set Say what action you would like him to take

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Dear Sir/Madam, I am writing to complain about a new
color
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colour
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TV
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set bought from the Max shopping mall. I bought
this
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Samsam
color
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colour
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TV
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set yesterday at the Max shopping mall. The shopping assistant guaranteed that
this
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TV
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set has a high-quality
screen
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.
However
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, when I turned on the
TV
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at home, the lightness of the
screen
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cannot be adjusted. The
screen
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is too dim to see clearly. I called the shopping mall right away, and the staff offered to repair the
TV
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set. The engineer came and took the
TV
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back to the store. The engineer called me late today, and he said there was a broken part in the
TV
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set. It will take at least one week to solve the problem. I expect to get a new Samsam
color
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colour
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TV
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set. The
screen
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of
this
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TV
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set is
in
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of
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poor quality. I request to receive a new
TV
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set within
this
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week. Yours sincerely, Ada
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