You bought a new color TV set in a shopping mall, but it is in poor quality. Write a letter to the store manager. In your letter Introduce yourself Explain what is wrong with the TV set Say what action you would like him to take

Dear Sir/Madam, I am writing to complain about a new

color

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colour

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TV

set bought from the Max shopping mall. I bought

this

Samsam

color

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colour

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TV

set yesterday at the Max shopping mall. The shopping assistant guaranteed that

this

TV

set has a high-quality

screen

.

However

, when I turned on the

TV

at home, the lightness of the

screen

cannot be adjusted. The

screen

is too dim to see clearly. I called the shopping mall right away, and the staff offered to repair the

TV

set. The engineer came and took the

TV

back to the store. The engineer called me late today, and he said there was a broken part in the

TV

set. It will take at least one week to solve the problem. I expect to get a new Samsam

color

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colour

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TV

set. The

screen

of

this

TV

set is

in

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of

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poor quality. I request to receive a new

TV

set within

this

week. Yours sincerely, Ada