You recently bought a new Television online,However when it arrived you found that it had a problem.You called the customer services,but were not satisfied with the responce. Write a letter to the company ,In your letter. Introduce yourself Explain the situation. Explain what you want the company to do.

Dear Sir or Madam, My name is Dima Grigoriev, I was your loyal customer for the

last

Linking Words

3 years. I have been pretty happy with all my purchases using your "Happy Gadget" store, but now I must refer you to

this

Linking Words

complaint.

Firstly

Linking Words

, I bought a flat-screen 65" TV of LG brand, model 65UNV-E on May, 14. It was delivered fast, and the service was nice. But after unpacking and switching it on at my home I found a lot of defective pixels on the screen. They change the colour of the image and shine white even in dark scenes.

Moreover

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, they provide contrast colours on white pictures,

for example

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, red or green. I have sent a legal notice to your customer service, but they answered that some flawed pixels are not covered with a guarantee,

hence

Linking Words

, it is not out of the legal terms. In

this

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case, the number of non-working pixels is more than ten, so I can not agree with

this

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position being a practising lawyer. In general, I liked

this

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LG model and I do not want to claim a refund. I would be very pleased if you could provide me with the same product in an appropriate condition. I can even reimburse the delivery expenses for the substitute. Looking forward to your appropriate actions. Sincerely yours, Dima Grigoriev.

Aug 20, 2022

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6
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

223 words

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