Write a letter to your internet service provider to complain. In the letter: - Describe the problem and why you are unhappy - Arrange for an engineer to visit your home - Request a reduction in your bill

Dear Sir or Madam, I am a loyal customer of yours, using fibre
internet
service since you established your brand two years ago. I am writing
this
letter to express my frustration with your customer service and to request your support on urgent maintenance and cost adjustment. Starting early
this
month
, I encountered
internet
connection instability at my home. I contacted your call centre and followed the steps they instructed me to troubleshoot the possible causes.
Although
they tried to fix the problem remotely, the data speed was still fluctuating.
Therefore
, I requested the call centre to send an engineer to check the hardware at my home, but they did not reply to my request for a week. Even though I tried to contact them again and again, they did not answer my calls anymore. Since I am working from home and I have to arrange a series of critical meetings in the upcoming weeks, I want you to send an engineer to check and fix the problem as soon as possible. You can book a timeslot for the maintenance via
this
email or you can reach me via my mobile phone at 09-8767-1253 for instant communication.
Furthermore
, I received a yearly invoice from your finance department yesterday and found out that they already included the bill for
this
month
. I would like you to waive the monthly fees for
this
month
because I have to use my mobile
internet
for the entire
month
as I cannot rely on your unstable
internet
. I hope you understand my situation and will provide the requested support
accordingly
. Your prompt actions on each topic would be much appreciated. Best regards, Zay Yar Myint.
Submitted by zayyar6367 on

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Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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